DineBook is a complete restaurant management platform by Naifeast. Restaurants take reservations, run the floor in real time, publish an orderable QR menu, send tickets to a kitchen display, take M-Pesa payments, split bills, and manage guests, loyalty and marketing from one dashboard.

How much does DineBook cost?

DineBook has four plans: a free Starter plan (up to 50 reservations a month), Essentials for unlimited reservations, the Live Floor Console and guest CRM, Growth which adds QR table ordering, the Kitchen Display, bill splitting and Naya AI, and Enterprise for multi-location groups. New restaurants get a 30-day free trial of Growth. No commission, cancel anytime. See the pricing page for current rates.

Does DineBook support M-Pesa?

Yes. DineBook is built for the Kenyan market and supports M-Pesa for deposits, pre-payments and paying the bill at the table. Deposits settle directly to the restaurant's own account.

Can guests order from their phone with DineBook?

Yes. Every table gets a QR code. Guests scan it, browse your live menu, and order from their phone. Tickets go straight to the Kitchen Display, and everyone at the table shares one bill they can split and pay by M-Pesa or card.

Does DineBook replace my POS?

DineBook covers front of house end to end: reservations, the floor, menu, ordering, the kitchen display, bills and payments. It also runs alongside an existing POS, with settings for manual entry or a connected provider.

What is Naya, the AI assistant?

Naya is DineBook's AI voice reservations agent. Guests can have a natural voice conversation with Naya to book a table 24/7. She handles date, time, party size, dietary requests, and confirmation.

How long does it take to set up DineBook?

Most restaurants are live in under 10 minutes. Sign up, add your tables and reservation link, and start taking bookings the same day.

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No-shows & Retention

The Grace Period Advantage: Turning Late Arrivals Into Filled Tables, Not Lost Revenue

A no-show does not have to mean an empty table for the rest of the night if your system knows when to let go and who to seat next.

DineBook8 August 2026

The Grace Period Advantage: Turning Late Arrivals Into Filled Tables, Not Lost Revenue

Why manual no-show handling costs more than the missed booking

How an automatic grace period protects the table without punishing genuine latecomers

The role of the running late tap in reducing false no-shows

Feeding a released table straight into a live waitlist

Pairing grace periods with SMS and WhatsApp reminders for fewer no-shows overall

Setting a grace period policy that suits your restaurant's pace

Run Your Floor With Clarity

Run your restaurant on DineBook

Take reservations 24/7, cut no-shows with M-Pesa deposits, and see every guest in one dashboard. Free for your first 30 days. No commission, cancel anytime.

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