Everything DineBook Can Do
The restaurant management platform that takes the booking, runs the floor, fires the order, splits the bill, and brings the guest back.
Smart Reservations
Real-time availability, instant confirmations, and a frictionless 24/7 online booking page.
Table Management
Create and assign tables, set capacity, and keep your dining room organized.
Live Floor Console
A visual map of your dining room that tracks every table through Seated → Starters → Mains → Dessert → Paying.
Smart Waitlist
Digitize walk-ins and automatically WhatsApp/SMS guests the moment their table is ready. No pagers.
Service Schedule & Rules
Set operating hours, service windows, lead times, party-size limits and cancellation rules per branch. The booking page enforces them for you.
Guest Change Requests
Guests ask to move, resize or cancel a booking from their confirmation. Your team approves or declines in one tap.
Menu Management
Build your menu with categories, photos, prices and modifiers. Mark an item sold out and it greys out on every diner's phone instantly.
QR Table Ordering
Every table gets its own QR code. Guests scan, browse the live menu, and order from their phone. No app to download.
Kitchen Display System
Orders hit the pass the second they're placed, routed to the right station, with ticket numbers and timers through accepted, ready and served.
Order & Pay
One open tab per table however many phones are on it, so a group's orders land on a single bill they can settle before they stand up.
Guest Profiles & CRM
Auto-built profiles with allergies, preferences, VIP flags, tags, and full visit history.
Loyalty Program
Automatic points and VIP/Elite tiers that reward your best diners and drive repeat visits.
Marketing Campaigns
Send targeted email & SMS to VIPs, regulars or lapsed guests. With automated win-back.
Discounts & Promo Codes
Create percentage or fixed offers, generate unique codes, and track every redemption live.
Guest Feedback & Reviews
Collect ratings and comments after dining, and catch issues before they hit public review sites.
M-Pesa Deposits
Require secure deposits via M-Pesa or card to eliminate no-shows. Applied to the bill or kept if they don't show.
Bill Splitting
Guests claim their own items and pay their share from their phone. No more one card covering the table and sorting it out later.
Bill Manager
Every open and settled bill in one view, with payment links you can send to a guest and live status as each share clears.
Direct Payouts
Connect your own settlement account and deposits pay out straight to you. We never sit on your money.
Naya AI Voice Assistant
Guests speak naturally to Naya to book a table 24/7. She checks availability and confirms. No staff phone time.
AI Insights & Daily Briefings
Naya reads your own data and writes a plain-English daily briefing: busy slots, no-show risk, and guest sentiment.
Analytics & Reporting
Peak hours, covers, completion vs. cancellations, and revenue trends. Exportable to PDF.
Branded Booking Page
Your own branded page with logo, cover, hours, and a shareable link or QR code.
Website Embed Widget
Drop the booking widget onto your own website. Reservations flow straight into your dashboard.
Multi-location Management
Run multiple branches from one account, each with its own floor plan, tables, and cross-location reporting.
Automated Notifications
WhatsApp, SMS and email confirmations and reminders sent automatically to cut no-shows.
Roles & Permissions
Invite your team as admins, branch managers or staff. Everyone sees exactly what their role should, and nothing more.
Team Messaging
Built-in chat between your team and across branches, so the floor, the kitchen and the office stay on the same page.
Two-factor & Audit Log
Optional TOTP two-factor sign-in, plus a full audit trail of who changed what and when across your account.
Ready to upgrade your floor operations?
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