DineBook is a complete restaurant management platform by Naifeast. Restaurants take reservations, run the floor in real time, publish an orderable QR menu, send tickets to a kitchen display, take M-Pesa payments, split bills, and manage guests, loyalty and marketing from one dashboard.

How much does DineBook cost?

DineBook has four plans: a free Starter plan (up to 50 reservations a month), Essentials for unlimited reservations, the Live Floor Console and guest CRM, Growth which adds QR table ordering, the Kitchen Display, bill splitting and Naya AI, and Enterprise for multi-location groups. New restaurants get a 30-day free trial of Growth. No commission, cancel anytime. See the pricing page for current rates.

Does DineBook support M-Pesa?

Yes. DineBook is built for the Kenyan market and supports M-Pesa for deposits, pre-payments and paying the bill at the table. Deposits settle directly to the restaurant's own account.

Can guests order from their phone with DineBook?

Yes. Every table gets a QR code. Guests scan it, browse your live menu, and order from their phone. Tickets go straight to the Kitchen Display, and everyone at the table shares one bill they can split and pay by M-Pesa or card.

Does DineBook replace my POS?

DineBook covers front of house end to end: reservations, the floor, menu, ordering, the kitchen display, bills and payments. It also runs alongside an existing POS, with settings for manual entry or a connected provider.

What is Naya, the AI assistant?

Naya is DineBook's AI voice reservations agent. Guests can have a natural voice conversation with Naya to book a table 24/7. She handles date, time, party size, dietary requests, and confirmation.

How long does it take to set up DineBook?

Most restaurants are live in under 10 minutes. Sign up, add your tables and reservation link, and start taking bookings the same day.

DineBookFrom Naifeast

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Setup

Beginner

Getting Started with DineBook

Complete setup guide for new restaurants joining our platform

5 min readDineBook Team

Overview

Welcome to DineBook! This comprehensive guide will walk you through setting up your restaurant profile and getting your first reservations.

Step-by-Step Guide

Create Your Restaurant Profile

Start by adding your restaurant's basic information including name, address, cuisine type, and contact details. Ensure your location information is accurate so diners can find you easily.

Configure Table Management

Set up your tables and their seating capacities. You can define different tables for different areas of your restaurant to better manage your seating inventory.

Establish Operating Hours

Configure your restaurant's operating hours for each day of the week. This ensures that customers can only book tables when you are open.

Test Your Booking System

Make a test reservation to ensure everything works correctly. Check confirmation emails, SMS notifications, and the customer experience flow.

Pro Tips

Complete your profile 100% to increase visibility and customer trust
Keep your operating hours up to date to avoid unwanted bookings
Set realistic table turnover times to avoid overbooking
Enable email and SMS notifications for better customer communication

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