DineBook is a complete restaurant management platform by Naifeast. Restaurants take reservations, run the floor in real time, publish an orderable QR menu, send tickets to a kitchen display, take M-Pesa payments, split bills, and manage guests, loyalty and marketing from one dashboard.

How much does DineBook cost?

DineBook has four plans: a free Starter plan (up to 50 reservations a month), Essentials for unlimited reservations, the Live Floor Console and guest CRM, Growth which adds QR table ordering, the Kitchen Display, bill splitting and Naya AI, and Enterprise for multi-location groups. New restaurants get a 30-day free trial of Growth. No commission, cancel anytime. See the pricing page for current rates.

Does DineBook support M-Pesa?

Yes. DineBook is built for the Kenyan market and supports M-Pesa for deposits, pre-payments and paying the bill at the table. Deposits settle directly to the restaurant's own account.

Can guests order from their phone with DineBook?

Yes. Every table gets a QR code. Guests scan it, browse your live menu, and order from their phone. Tickets go straight to the Kitchen Display, and everyone at the table shares one bill they can split and pay by M-Pesa or card.

Does DineBook replace my POS?

DineBook covers front of house end to end: reservations, the floor, menu, ordering, the kitchen display, bills and payments. It also runs alongside an existing POS, with settings for manual entry or a connected provider.

What is Naya, the AI assistant?

Naya is DineBook's AI voice reservations agent. Guests can have a natural voice conversation with Naya to book a table 24/7. She handles date, time, party size, dietary requests, and confirmation.

How long does it take to set up DineBook?

Most restaurants are live in under 10 minutes. Sign up, add your tables and reservation link, and start taking bookings the same day.

DineBookFrom Naifeast

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Analytics

Advanced

Using Analytics to Boost Revenue

How to interpret your dashboard data and make profitable decisions

12 min readDineBook Team

Overview

Data is your most powerful tool for growth. Learn how to use DineBook's analytics dashboard to understand your business performance, identify trends, and make data-driven decisions that increase revenue.

Step-by-Step Guide

Track Reservation Trends

Monitor your booking volumes by day of the week and time of day. Identify your peak hours and slow periods. Use this information to optimize staffing levels and inventory management.

Analyze Customer Preferences

Review data on party sizes and special requests. Understanding that 70% of your bookings are for tables of two, for example, can help you adjust your floor plan to maximize capacity.

Monitor No-Show Rates

Keep a close eye on your no-show percentage. If rates are high, consider tightening your confirmation process or adjusting your booking policies.

Optimize Table Turnover

Use duration data to understand how long guests actually stay. This helps you set more accurate reservation slots and potentially squeeze in an extra seating during peak services.

Pro Tips

Run special promotions during identified slow periods to boost occupancy
Adjust your floor plan based on average party size data
Use customer history to identify and reward your most loyal VIP guests

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